Frequently Ask Questions
Diamond Information
- 01
At Amora Fine Jewellery, we source our diamonds directly from trusted manufacturers who expertly cut and polish each stone. These manufacturers procure rough diamonds from some of the world’s leading diamond-producing countries. Every diamond we offer is certified and conflict-free, in line with our commitment to transparency and trust.
- 02
At Amora Fine Jewellery, we use some of the finest materials on earth to create pieces that reflect the brilliance of your most cherished moments. This is not just a privilege—it’s a responsibility we hold with the utmost care. As fine jewellers, we are deeply committed to ethical and responsible sourcing, ensuring that every gem we use is obtained with integrity and respect for the people and places along our supply chain.
Our diamonds are sourced in accordance with strict international standards, guaranteeing that every piece you wear is not only beautiful but also ethically crafted.
- 03
Yes, we offer both natural and lab-grown diamonds, giving our clients the freedom to choose what resonates best with their values and preferences.
- 04
Yes, we do. At Amora Fine Jewellery, we believe every piece should tell your unique story. If you have an idea in mind, our design supervisor will personally assist you with thoughtful suggestions, expert guidance, and bespoke customisation options to bring it to life. Simply send us an inquiry with your vision—feel free to include reference images—and our team will get in touch to discuss your design and provide a personalised quote.
- 05
Yes, you can. Adding an engraving is a beautiful way to make your piece even more personal and meaningful. You can choose a message of your choice—up to 15 characters—and select from a variety of fonts and symbols to suit your style. Simply let us know at the time of purchase, and we’ll take care of the rest with the utmost attention to detail.
Delivery & CollectionDiamond Information
- 01
Most of our pieces take approximately 15 to 20 working days to be handcrafted with precision and care. More intricate designs—such as vintage-inspired, halo, trilogy, or diamond-set rings—may require up to 8 weeks to complete.
If you have a special timeline in mind, we may be able to expedite the process depending on the complexity of your design and our current workshop schedule. We're always happy to accommodate where possible to ensure your piece arrives in time for your special moment.
- 02
Delivery timelines vary based on your location. Once your piece is handcrafted and ready, we ensure it’s securely packaged and dispatched with care.
- 03
Once your item is dispatched, we will send you a tracking number and an online link to trace your order's delivery status.
- 04
Yes, we do. At Amora Fine Jewellery, we believe every piece should tell your unique story. If you have an idea in mind, our design supervisor will personally assist you with thoughtful suggestions, expert guidance, and bespoke customisation options to bring it to life.
Simply send us an inquiry with your vision—feel free to include reference images—and our team will get in touch to discuss your design and provide a personalised quote.
Jewellery Information
- 01
Most of our pieces take approximately 15 to 20 working days to be handcrafted with precision and care. More intricate designs—such as vintage-inspired, halo, trilogy, or diamond-set rings—may require up to 8 weeks to complete.
If you have a special timeline in mind, we may be able to expedite the process depending on the complexity of your design and our current workshop schedule. We're always happy to accommodate where possible to ensure your piece arrives in time for your special moment.
- 02
Yes, we do. At Amora Fine Jewellery, we believe every piece should tell your unique story. If you have an idea in mind, our design supervisor will personally assist you with thoughtful suggestions, expert guidance, and bespoke customisation options to bring it to life.
Simply send us an inquiry with your vision—feel free to include reference images—and our team will get in touch to discuss your design and provide a personalised quote.